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Patient Benefits Advocate

What is a PBA?:

A Patient Benefits Advocate will be available to assist your with healthcare applications, forms and answer questions.

What We Do:

Although CBN Health Center is not health insurance, we provide many services for your health care needs. There may be times when you need certain care that CBNHC does not provide in house. When you have insurance you can still get care from your IHS, Tribal, or Urban Health Provider as well as most other Health Care facilities.

Services Provided:
  • Verify Eligibility

  • Identify/Qualify Patients for Health Care Benefits & All other Resources

  • Liaison between Medicare, Medicaid, & NM Health Care Providers

Mac Mouse
Office Hours:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8:00am – 4:30pm

8:00am – 4:30pm

8:00am – 4:30pm

12:30am – 4:30pm

8:00am – 4:30pm

CLOSED

CLOSED

PBA

Shanna Chischillie

Main: 505-908-2307 ext. 134

Fax: 505-908-2310

BENEFIT - QUICK REFERENCE GUIDE

Need a New Insurance Card?

Please contact your current Health Insurance Carrier. If you have Traditional Medicaid (Blue Card), you will need to call Human Services Department at 1-888-997-2883 for a card replacement.

Medicaid

Phone: 1-888-997-2583

In-Person: Your local HSD Office

Online: www.yes.state.nm.us

New/Recertification Applications:

Phone: 1-800-283-4465

Fax: 1-855-804-8960

Medicare

Phone: 1-800-772-1213

Address: 500 Lead Ave SW.,

Albuquerque, NM 87102

Online: medicare.gov

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Veterans Services

NM VA Health Care System

Online: www.va.gov

Address: 1501 San Pedro Dr. SE,

Albuquerque, NM 87108

Phone: 1-505-265-1711

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